I'm using Bugzilla 5.0.3 and I can't send email using smtp server I'm trying the gmail smtp "smtp.gmail.com:465" but it gives me the error
The new value for smtpserver is invalid: Cannot connect to smtp.gmail.com using port 465.
and when I sue it without the port 465 it keeps giving me the error
The new value for smtpserver is invalid: Cannot connect to smtp.gmail.com.
what should I do to be able to use my gmail to send emails and solve this problem?
the error generally arise if there some problem in your internet connection or some Bugzilla configuration
For Bugzilla SMTP configuration
mail_delivery_method------------> SMTP
mailfrom -------------- ------------> [email protected]
smtpserver ------------------------> smtp.gmail.com
smtp_username -----------------> yourgmailid
smtp_password -----------------> yourgmailidPassword
smtp_ssl ---------------------------> on
In Linux System you can also host-name in
/etc/hosts and /etc/hostname
if they both are same or not (make them same)
also check if your firewall is not stopping you to make smtp connection
try to ping google.com
if its give not giving any response
insert few line in
/etc/resolv.conf
nameserver 8.8.8.8
