Sitecore Client freezes when deleting an item

1
votes

I have this project on Sitecore 8.1 and it works quite ok. Recently I had to migrate it to an other server. I restored the databases on a new server, I've copied the website folder, and started on the new server.

All is good, except one thing: when I delete an item the client freezes. I have a log line like this

23144 10:52:39 INFO AUDIT (sitecore\admin): Recycle item: master:/sitecore/content/Home/myfolder/myitem

After I shutdown the website an error appears in the log:

22592 11:07:07 ERROR Error while deleting items Exception: System.Threading.ThreadAbortException Message: Thread was being aborted. Source: mscorlib at System.Threading.Monitor.Enter(Object obj) at Sitecore.Configuration.Factory.CreateObject(String configPath, String[] parameters, Boolean assert) at Sitecore.Search.SearchManager.get_SearchConfiguration() at Sitecore.Data.Managers.IndexingManager.UpdateIndexAsync(Database database) at Sitecore.MainUtil.RaiseEvent[T](EventHandler1 subscribers, Object sender, T eventArgs) at Sitecore.Data.Engines.HistoryEngine.RegisterItemDeleted(Item item, ID oldParentId) at System.EventHandler1.Invoke(Object sender, TEventArgs e) at Sitecore.Data.Engines.EngineCommand2.RaiseEvent[TArgs](EventHandler1 handlers, Func2 argsCreator) at Sitecore.Data.Archiving.SqlArchive.DoArchiveItems(IEnumerable`1 items, ID archivalId) at Sitecore.Data.DataProviders.NullRetryer.Execute[T](Func1 action, Action recover) at Sitecore.Data.Archiving.SqlArchive.ArchiveItem(Item item) at Sitecore.Data.Items.Item.Recycle() at Sitecore.Shell.Framework.Pipelines.DeleteItems.Delete(List1 items)
at Sitecore.Shell.Framework.Pipelines.DeleteItems.Execute(ClientPipelineArgs args)

I'm not sure if this is related to the client freeze or is just because I shut down the app before deletion ended.

Do any of you have any idea why the client freezes?

1
sitecoresitecore8.1content-editor
Does you application have access to your indexes (also write)? – Gatogordo
I don't know. How can I check that ? – Alexandru Aliu
Check the permissions on the folder were the indexes are located and check the security rights. As you do have logs, you could compare them with the log folder. Not sure that this is your issue, just a possibility.. – Gatogordo
I rebuilt all the indexes including the search index, changed the permissions on the folder ( as you said) and I fixed it. Thank you for the idea. If you post it as an answer I mark it as THE answer :-p – Alexandru Aliu

1 Answers

2
votes

Check the permissions of the indexes folder (security for your application's user). Probably the user will not be able to write to the folder. You can compare the security settings with those on your log folder as that seems to work fine.

Might be a good idea to rebuild indexes to make sure you have all updates.