153
votes

As i am trying to run my application from newly updated Xcode 8 to my iPhone 4 which is running iOS 7.1.2

It throws below error,

iOS 7.1.2

And, this is my Xcode version,

Xcode 8

Has anyone faced this issue before? Awaiting for your suggestions!!

13
FWIW, I'm getting a similar error but for Xcode 8.3.3 and an iPhone 7 Plus w/ iOS 10.3.Jonny
I also see this after updating XCode 8.3 to 8.3.3 (iOS 10.3). Usually this happens when you update iOS without updating XCode. Weird, if 8.3 supports iOS 10.3, certainly 8.3.3 should too.FryAnEgg
Download iOS-device-support-files (GitHub) and copy to /Applications/Xcode.app/Contents/Developer/Platforms/iPhoneOS.platform/DeviceSupportYatko

13 Answers

101
votes

Actually, there is a way. You just need to copy DeviceSupport folder for iOS 7.1 from Older Xcode to the new one. It's located in:

/Applications/Xcode.app/Contents/Developer/Platforms/iPhoneOS.platform/DeviceSupport/7.1

If you don't have the 7.1 files anymore, you can download a previous version of XCode on https://developer.apple.com/download/more/, extract it, and then copy these files to following path

/Applications/Xcode.app/Contents/Developer/Platforms/iPhoneOS.platform/DeviceSupport/

Credit

82
votes

I had a similar problem because the app store version was missing iOS 10.1 support in Xcode 8 and they haven't rolled an update yet. This caused the "Xcode: Could not locate device support files" problem. You can download the latest update https://developer.apple.com/download/ and it is more current and supports iOS 10.1 (14B72c).

46
votes

I have Xcode 10.1 and I can not run my application on my device with 12.2 iOS version.

The easiest solution for me was:

  1. Go with finder at Xcode location
  2. Right Click -> Show Package Contents
  3. Contents -> Developer -> Platforms -> iPhoneOS.platform -> DeviceSupport
  4. Here you find a list of supported version. Choose the most recent one and copy(In my case was 12.1 (16B91))
  5. Paste in the same folder(DeviceSupport) and call it with the version you need.(In my case was 12.2 (16E227))
  6. Close Xcode if you have it open
  7. Reconnect device if it was connected
  8. Open Xcode and build

If this trick does not working, you have to get the versions from the new Xcode version.

But you can try, saves a lot of time. Good luck!

EDIT: Or you can download your needed device support from here: https://github.com/iGhibli/iOS-DeviceSupport/tree/master/DeviceSupport

29
votes

You need device support from previous version of Xcode (7.3.1).

I would recommend to use this tool: https://github.com/KrauseFx/xcode-install

When you install Xcode 7, you should link support files to Xcode 8:

sudo ln -s /Applications/Xcode-7.3.1.app/Contents/Developer/Platforms/iPhoneOS.platform/DeviceSupport/7.* \
/Applications/Xcode.app/Contents/Developer/Platforms/iPhoneOS.platform/DeviceSupport/
19
votes

This error is shown when your XCode is old and the related device you are using is updated to latest version. First of all, install the latest Xcode version.

We can solve this issue by following the below steps:-

  1. Open Finder select Applications
  2. Right click on Xcode 8, select "Show Package Contents", "Contents", "Developer", "Platforms", "iPhoneOS.Platform", "Device Support"
  3. Copy the 10.0 folder (or above for later version).
  4. Back in Finder select Applications again Right click on Xcode 7.3, select "Show Package Contents", "Contents", "Developer", "Platforms", "iPhoneOS.Platform", "Device Support" Paste the 10.0 folder

If everything worked properly, your XCode has a new developer disk image. Close the finder now, and quit your XCode. Open your Xcode and the error will be gone. Now you can connect your latest device to old Xcode versions.

Thanks

14
votes

Here is the correct way of handling support errors from Xcode. All you have to do is add support to Xcode's DeviceSupport folder.

Open this link, extract the zip and copy the folder. https://github.com/mspvirajpatel/Xcode_Developer_Disk_Images/releases/tag/12.3.1

NOTE: A new version of iOS 13.0 beta recently released. If your Xcode throws iOS 13.0 support files needed, then click the link below:

https://github.com/amritsubedi/iOS-Developer-Disk-Image/blob/master/13.0.zip

Then, go to Applications -> Xcode. Right click and open Show Package Contents. Then, paste to Contents -> Developer -> Platforms -> iPhoneOS.platform -> DeviceSupport and restart Xcode.

Note: If you have a problem with any other version of iOS, then download the right iOS Developer Disk Image and paste it in the above-mentioned folder.

This will work. Press this to visually see the path.

9
votes

Having the same exact issue with iOS 10.3 and Xcode 8.2.1. I'm not going to download the new Xcode beta just to fix this. Come on Apple!

To anyone reading this, you have to go to https://developer.apple.com/download/ and get the latest version, which might even be the beta, if the stable release doesn't work.

In the future, I would be aware if you update iOS on your devices you may break Xcode/iOS version so update wisely if you want to keep testing on it without jumping through hoops that Apple makes.

7
votes

If you have XCode 8.1 and iOS 10.2, update XCode manually to 8.2.1. For some reason App Store didn't offer this update.

5
votes

In case of getting "Could not locate device support files" after your device iOS version has been updated and your Xcode is still old version, just copy old SDK under new name and restart Xcode. Open your terminal and do following:

$ cd /Applications/Xcode.app/Contents/Developer/Platforms/iPhoneOS.platform/DeviceSupport/
$ cp -rpv  10.3.1\ \(14E8301\)/ 11.2.1

Restart Xcode and it will most probably work.

4
votes
  1. Download & mount http://adcdownload.apple.com/Developer_Tools/Xcode_7.3.1/Xcode_7.3.1.dmg I was first wandered if it could be mounted directly through hdiutil attach and looks like it could but not for everyone's accounts.

  2. Open to see its content and copy Contents/Developer/Platforms/iPhoneOS.platform/DeviceSupport/7.1 to same path into Xcode application directory.

  3. Restart Xcode
2
votes

Same issue, go to App Store and update Xcode

0
votes

Get latest iOS-device-support-files (GitHub) (updated regularly). Download and copy iOS-device-support-files to:

/Applications/Xcode.app/Contents/Developer/Platforms/iPhoneOS.platform/DeviceSupport
0
votes

I have Xcode 12.4 and can't run my app on my device with iOS 14.5.1

Download Device support 14.5 from here:

https://github.com/iGhibli/iOS-DeviceSupport/tree/master/DeviceSupport

Then, Follow below steps:

  • XCode.app > Right Click > Show Package Contents > Contents > Developer > Platforms > iPhoneOS.platform -> DeviceSupport

  • Paste 14.5 (unzipped) folder here.

  • Close Xcode if you have it open and quit Xcode.

  • Reconnect device if it was connected.

  • Open Xcode and build.

If this trick does not working, you have to get the versions from the new Xcode version.