Azure Logic App Office 365 mail connector new mail trigger does not work with alternate credentials

Question

I've tried to do a simple azure logic app. I'm using the office 365 connector and an email trigger of "When_a_new_email_arrives" (https://azure.microsoft.com/en-us/documentation/articles/connectors-create-api-office365-outlook/#when-a-new-email-arrives). It seems to work if I send an email to the target account, push the trigger. At least when matched between azure login & office 365 mailbox (i.e. both uses the same id [email protected])

However, if the mailbox belongs to another user say [email protected] it doesn't seem to work even though it is "authorized". The trigger always comes back as 'skipped'. I think I'm getting to the correct mailbox because if I say a different source folder that does not exist in the target mailbox I do get an error.

Any ideas on how to troubleshoot?

Is the mailbox of the other user ([email protected]) an Office 365 hosted mailbox? — Derek Li
Yes. All office 365 mailboxes. In fact in this case all within the same domain. — Karl

Howard Edidin Howard Edidin · Accepted Answer · 2016-09-08T20:40:10

You can only work with one account with the Office 365 Connector Api. The only account you can use is the one you logged in with.

Azure Logic App Office 365 mail connector new mail trigger does not work with alternate credentials

2 Answers