0
votes

Hi I have a Drupal 7 site running with Drupal Commerce. There is a events/booking calendar that has offsite payment options for each event.

Whenever the offsite payment email is sent it is sending the same email multiple times, not once as needed but up to five times. The purchaser receives the email once as needed, but the admin gets the same email five times which will cause confusion etc....

Has anyone had this problem?? Know of a fix as to why Drupal (Commerce) is doing this??

1
All of the additional emails are sent as forwarded if that helps - Ant Power
I've troubleshooted the issue, it's not the said module, neither the PHP Mailer SMTP I'm using, but Drupal Rules. I'm trying to obtain the logs for this, but the sites keeps maxing out for some reason. The rule is triggering 'Send Email' and for some reason sending multiple times. - Ant Power

1 Answers

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Please enable rules debug mode , you can find the all the rules that fire on each event, as I understand your rules firing 5 times . You have to set proper condition when exact the rule will fire. Thanks