1
votes

Whenever I try to launch Tango apps on my Dev Kit, I get the error

Failed to connect to Tango

Or

System unavailable, please restart the App or the System

I did a factory reset when I got the device, and was prompted to do an OTA update. Build Number KOT49H.160624

Tango Core has updated through the Play Store - Qianru v1.37:2016.06.13

After a few seconds of the "Hold Tight" message, I'm either presented with an error - or the device stays on "Hold Tight".

I've rebooted the device, updated all apps via play.

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Occurs on Unity apps as well as Android SDK apps.

The Tango Debug Overlay doesn't show any information

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At a loss with what to do here. How do I get Tango to work?

1

1 Answers

1
votes

Turns out it was a physical defect with the unit. I cracked it open and discovered that one of the contacts had come loose.

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I gently pushed the silver tab in the centre back in, everything works fine now.