Configure DocuSign to not send Completion Email Notification

0
votes

I am looking at doing the following:

  1. Send an Email Notification using DocuSign during Signing
  2. Not send the Email Notification for Completion to signers after Signing.

Is this possible without using embedded signing? Where should I configure this behavior?

2
docusignapi

2 Answers

1
votes
  • Since you are performing remote signing, an email will be generated to notify the signer they have an action to take, as well as once the envelope reaches a completed/expired state.
  • There is no way for you, as a SENDER, to disable if your recipients receive the completed email notification (remote signing)
  • IF the RECIPIENT has a DocuSign account, they can configure their OWN email notification preferences. One option is to enable/disable receiving the completed email.
0
votes

In addition to Luis' answer, note that you can use branding to affect the look (and some of the content) of the email messages. See docs