1
votes

I have an Exchange 2007 configured with ActiveSync and RPC over HTTP.

Here are the things that work:

  • Outlook inside the network.
  • Mobile devices.
  • Outlook Web Access.

Only thing that doesn't work is:

  • Outlook outside of the network.

Whenever, someone is outside of the network trying to access their email via Outlook, they get prompted with their user name and password constantly. The machine can reach the network over HTTP, therfore the firewall configuration seems to correct. The machine also has the proper root certificate.

I am not sure what's going on here. Any tips will be well appreciated.

Thanks!

3
Can we move this to superuser? I think the question was asked before superuser.com existed.Sai

3 Answers

0
votes

I think it's intended behavior. Outside the network, you're no longer on the domain, so the connection requires you to authenticate when you open outlook in order to connect to the right mail store.

0
votes

are you using firefox?

in firefox go to url : "about:config" page

then search for key "network.ntlm.send-lm-response" and set it to true

It might not help but sometimes my school proxy would prompt me for passwords like dozens of times in a few seconds and this key automagically solves that problem