icCube load hangs on startup

Question

We are using icCube 5.1.8 and are having problems with loads that seem to freeze. Until now only with 'Load on startup'. There are only 2 schemas that load on startup. Normally one loads in 1 minute and the other in 14 minutes. But now they both will not finish even after several hours. Last info in the log is 'LOAD SCHEMA (PHASE I) full-load started'

The machine is not busy on disk and no CPU. The Postgresql server it loads from is not running any query for the icCube server.

In the builder I can open a schema but if I want to browse a simple dimension it freezes.

I solved it by disabling 'load on startup' and deployed/loaded the schema from the builder.

We use 64 bits Java 1.8.0_77.

Is this a known problem? Other things I can check?

Thanks

are you running out of memory ? check iccube logs for this you'll see a lot of Full GC — ic3
No, we are not running out of memory (we were before but I stopped many loads). The Java settings are with 2GB max heap. According to icCube the schema's are using around 140MB and 100MB. For now I solved it by starting the load from the scheduler at icCube startup (with a delay of 15 seconds). — Remco
We have the same problem as Remco... If it can help troubleshooting... We are using iccube on windows 2008R2 Web Server and use 64bits Java (build 1.8.0_77-b03)... What is your OS, Remco ? — Bertrand Miot
We are running on Windows 2012 R2. We have same Java version as you, also 64 bits. — Remco
Remco, with the Community Edition the memory is limited to 512Mb (just contact icCube support directly with the log files). — ic3

Marc Polizzi Marc Polizzi · Accepted Answer · 2016-04-28T10:34:08

This is more likely related to this issue.

This will be fixed in the upcoming 5.2 version.

In the meantime, as a workaround use the scheduler to load the schema and ensure the load of the schema is starting after the "Docs" repository has been initialized.

icCube load hangs on startup

1 Answers