icCube load hangs on startup

2
votes

We are using icCube 5.1.8 and are having problems with loads that seem to freeze. Until now only with 'Load on startup'. There are only 2 schemas that load on startup. Normally one loads in 1 minute and the other in 14 minutes. But now they both will not finish even after several hours. Last info in the log is 'LOAD SCHEMA (PHASE I) full-load started'

The machine is not busy on disk and no CPU. The Postgresql server it loads from is not running any query for the icCube server.

In the builder I can open a schema but if I want to browse a simple dimension it freezes.

I solved it by disabling 'load on startup' and deployed/loaded the schema from the builder.

We use 64 bits Java 1.8.0_77.

Is this a known problem? Other things I can check?

Thanks

1
iccube
are you running out of memory ? check iccube logs for this you'll see a lot of Full GC – ic3
No, we are not running out of memory (we were before but I stopped many loads). The Java settings are with 2GB max heap. According to icCube the schema's are using around 140MB and 100MB. For now I solved it by starting the load from the scheduler at icCube startup (with a delay of 15 seconds). – Remco
We have the same problem as Remco... If it can help troubleshooting... We are using iccube on windows 2008R2 Web Server and use 64bits Java (build 1.8.0_77-b03)... What is your OS, Remco ? – Bertrand Miot
We are running on Windows 2012 R2. We have same Java version as you, also 64 bits. – Remco
Remco, with the Community Edition the memory is limited to 512Mb (just contact icCube support directly with the log files). – ic3

1 Answers

0
votes

This is more likely related to this issue.

This will be fixed in the upcoming 5.2 version.

In the meantime, as a workaround use the scheduler to load the schema and ensure the load of the schema is starting after the "Docs" repository has been initialized.