Chartboost ads not showing in Unity 3D Game

Question

I have a simple platformer game in which I'm using chartboost and unity ads t show ads and I it was working fine during the test mode but ever since I deployed to production and disabled the test mode in both chartboost and unity ads I noticed that my interstitial ads and videos don't load or show except once in a blue moon that too of a same game and then it start failing again.

I also noticed that my ads impression are quite low on the chartboost and Unity. Can you please tell me if I code for it correctly? I used the chartboost example an built my ad controller through it, oh and I'm using caching for ads and unless ad isn't cached already I won't show it.

Here's the code:

    using UnityEngine;
    using System.Collections;
    using UnityEngine.Advertisements;
    using ChartboostSDK;
    using System;

    public class AdsController : MonoBehaviour
    {
         public static AdsController instance;

// app id for unity apps
private const string _appId = "someID";

public bool canShowChartBoostInterstitial;
public bool canShowChartBoostVideo;

private void Awake()
{
    MakeSingleton();

    if (!canShowChartBoostInterstitial)
    {
        LoadChartBoostInterstitialAds();
    }

    if (!canShowChartBoostVideo)
    {
        LoadChartBoostVideoAds();
    }

    LoadUnityAds();
}

private void MakeSingleton()
{
    if (instance != null)
    {
        Destroy(gameObject);
    }
    else
    {
        instance = this;
        DontDestroyOnLoad(gameObject);
    }
}

private void OnLevelWasLoaded()
{
    if (Application.loadedLevelName == "LevelMenu")
    {
        if (GameController.instance.canShowAds)
        {
            if (canShowChartBoostInterstitial)
            {
                ShowChartBoostInterstitial();
            }
            else
            {
                LoadChartBoostInterstitialAds();
            }
        }
    }
}

private void OnEnable()
{
    Chartboost.didCompleteRewardedVideo += VideoCompleted;
    Chartboost.didCacheInterstitial += DidCacheInterstitial;
    Chartboost.didDismissInterstitial += DidDismissInterstitial;
    Chartboost.didCloseInterstitial += DidCloseInterstitial;
    Chartboost.didCacheRewardedVideo += DidCacheVideo;
    Chartboost.didFailToLoadInterstitial += FailedToLoadInterstitial;
    Chartboost.didFailToLoadRewardedVideo += FailedToLoadVideo;
}

private void OnDisable()
{
    Chartboost.didCompleteRewardedVideo -= VideoCompleted;
    Chartboost.didCacheInterstitial -= DidCacheInterstitial;
    Chartboost.didDismissInterstitial -= DidDismissInterstitial;
    Chartboost.didCloseInterstitial -= DidCloseInterstitial;
    Chartboost.didCacheRewardedVideo -= DidCacheVideo;
    Chartboost.didFailToLoadInterstitial -= FailedToLoadInterstitial;
    Chartboost.didFailToLoadRewardedVideo -= FailedToLoadVideo;
}

public void VideoCompleted(CBLocation location, int reward)
{
    canShowChartBoostVideo = false;

    if (RewardController.instance != null)
    {
        RewardController.instance.VideoWatchedGiveUserAReward();
    }

    LoadChartBoostVideoAds();

}

public void DidCacheInterstitial(CBLocation location)
{
    canShowChartBoostInterstitial = true;
}

public void DidDismissInterstitial(CBLocation location)
{
    canShowChartBoostInterstitial = false;
    LoadChartBoostVideoAds();

    LoadChartBoostInterstitialAds();
}

public void DidCloseInterstitial(CBLocation location)
{
    canShowChartBoostInterstitial = false;
    LoadChartBoostVideoAds();

    LoadChartBoostInterstitialAds();
}

public void DidCacheVideo(CBLocation location)
{
    canShowChartBoostVideo = true;
}

private void FailedToLoadInterstitial(CBLocation location, CBImpressionError error)
{
    canShowChartBoostInterstitial = false;
    LoadChartBoostInterstitialAds();
}

private void FailedToLoadVideo(CBLocation location, CBImpressionError error)
{
    canShowChartBoostVideo = false;

    if (ShopMenuController.instance != null)
    {
        ShopMenuController.instance.FailedToLoadTheVideo();
    }

    LoadChartBoostVideoAds();
}

public void LoadChartBoostVideoAds()
{
    Chartboost.cacheRewardedVideo(CBLocation.Default);
}

public void LoadChartBoostInterstitialAds()
{
    Chartboost.cacheInterstitial(CBLocation.Default);
}

public void ShowChartBoostInterstitial()
{
    if (canShowChartBoostInterstitial)
    {
        Chartboost.showInterstitial(CBLocation.Default);            
    }
    else
    {
        LoadChartBoostInterstitialAds();
    }
}

public void ShowChartBoostVideo()
{
    if (canShowChartBoostVideo)
    {
        Chartboost.showRewardedVideo(CBLocation.Default);
    }
    else
    {
        LoadChartBoostVideoAds();
    }
}

public void LoadUnityAds()
{
    if (Advertisement.isSupported)
    {
        Advertisement.Initialize(_appId, false);
    }
}

public void ShowUnityAds()
{
    if (Advertisement.IsReady())
    {
        Advertisement.Show(null, new ShowOptions()
        {
            resultCallback = result =>
            {
                switch (result)
                {
                    case ShowResult.Finished:
                        GameController.instance.RewardPlayerWithSomething();
                        LoadUnityAds();
                        break;

                    case ShowResult.Failed:
                        GameController.instance.VideoNotLoadedOrUserSkippedTheVideo("Failed to load the video. Please try again.");
                        LoadUnityAds();
                        break;

                    case ShowResult.Skipped:
                        GameController.instance.VideoNotLoadedOrUserSkippedTheVideo("Video skipped.");
                        LoadUnityAds();
                        break;
                }
            }
        });
    }
    else
    {
        GameController.instance.VideoNotLoadedOrUserSkippedTheVideo("Failed to load the video. Please try again.");
        LoadUnityAds();
    }
}

 }

Chris Chris · Accepted Answer · 2016-05-04T16:56:30

Run cache after every time you show an interstitial.

like this :

   Chartboost.showInterstitial(CBLocation.Default); 
   Chartboost.cacheInterstitial(CBLocation.Default);

That way you will replenish the cache every time you show an ad.

Remember to cache as soon as its initialized as well.

Chartboost ads not showing in Unity 3D Game

1 Answers