Dovecot + Roundcube cannot login by webmail

0
votes

I have postfix + Dovecot + roundcube set up on a Ubuntu 14.04. I can correctly send and receive email for my domain name using Thunderbird. I correctly connect to my IMAP and POP 3 server using Thunderbird using STARTTLS.

But I can't connect using Webmail Roundcude. When I try to connect using [email protected] I get this log from mail.log:

Jan 17 16:59:44 vps232808 dovecot: imap-login: Disconnected (auth failed, 1 attempts in 5 secs): user=<[email protected]>, method=PLAIN, rip=51.255.204.45, lip=51.255.204.45, TLS, session=<tkBRuYkphQAz/8wt>

contact is also a system user. When I connect with just contact as login, I could log but get the page

" SERVICE CURRENTLY NOT AVAILABLE! Error No. [500]"

1
postfix-mtadovecotroundcube

1 Answers

0
votes

This depends a little on your setup, but if you are logging in with a system user, don't use the email but simply the user name to log in. Instead of [email protected] just use `john.

The mail address would be the correct choice if it were setup as a virtual alias, but it sounds like this is not the case here.