Unable to create an Opportunity Product "+" button on sub-grid not working

0
votes

Since the update "CRM Online 2015 Update (7.1.1.4314) (DB 7.1.1.4309)" the "+" button to add new opportunity product stop working, nothing happens when clicking on it.

I found same problem here https://community.dynamics.com/crm/f/117/t/176528 but I didn't add any customization to the form neither change the name of the sub-grid(current name "opportunityproducts").

Is there anything that can be affecting the behavior of this specific button?

I tried creating a new form but same problem, only que "+" on the Quote sub-grid works.

1
dynamics-crmdynamics-crm-2013
Are you a system admin? I ask because of potential new requirements with security roles. Do you have any solutions interacting with your products site map? If neither one of these options work, I would use f12 Dev tools in IE to view the events of the button. Watch the dom as you click the button and see if the onclick changes for a brief period of time. - hack3rfx
Yes I'm a system, I checked the dom and nothing seems to be changing still not sure whats going on. - Goca

1 Answers

0
votes

The name of sub-grid should be "opportunityproductsGrid"