Intuit QuickBooks Web Connector Error

Question

I have been trying to integrate a PHP based solution with the QuickBooks desktop pro. I am using PHP DevKit for QuickBooks Web Connector.

I have been able to setup the web connector properly however i am not able to make it to connect to application. Every time i get following error message:

20151206.12:22:43 UTC   : UpdateThisScheduledApp() : Performing SCHEDULED UPDATE for application = QuickBooks Integrator
20151206.12:22:43 UTC   : QBWebConnector.RegistryManager.getUpdateLock() : HKEY_CURRENT_USER\Software\Intuit\QBWebConnector\UpdateLock = FALSE
20151206.12:22:43 UTC   : QBWebConnector.RegistryManager.setUpdateLock() : HKEY_CURRENT_USER\Software\Intuit\QBWebConnector\UpdateLock has been set to True
20151206.12:22:43 UTC   : QBWebConnector.RegistryManager.setUpdateLock() : ********************* Update session locked *********************
20151206.12:22:43 UTC   : QBWebConnector.SOAPWebService.instantiateWebService() : Initiated connection to the following application.
20151206.12:22:43 UTC   : QBWebConnector.SOAPWebService.instantiateWebService() : AppName: QuickBooks Integrator
20151206.12:22:43 UTC   : QBWebConnector.SOAPWebService.instantiateWebService() : AppUniqueName (if available): QuickBooks Integrator
20151206.12:22:43 UTC   : QBWebConnector.SOAPWebService.instantiateWebService() : AppURL: http://localhost/qb/quickbooks-php-master/docs/web_connector/example_web_connector.php
20151206.12:22:43 UTC   : QBWebConnector.SOAPWebService.do_serverVersion() : *** Calling serverVersion().
20151206.12:22:44 UTC   : QBWebConnector.SOAPWebService.do_serverVersion() : Actual error received from web service for serverVersion call: <Client foun......
20151206.12:22:44 UTC   : QBWebConnector.SOAPWebService.do_serverVersion() : This application does not contain support for serverVersion. Allowing update operation for backward compatibility.
20151206.12:22:44 UTC   : QBWebConnector.SOAPWebService.do_clientVersion() : *** Calling clientVersion() with following parameter:<productVersion="2.2.0.34">
20151206.12:22:44 UTC   : QBWebConnector.SOAPWebService.updateWS() : Actual error received from web service for clientVersion call: <Client foun......
20151206.12:22:44 UTC   : QBWebConnector.SOAPWebService.do_clientVersion() : This application does not contain support for clientVersion. Allowing update operation for backward compatibility.
20151206.12:22:44 UTC   : QBWebConnector.SOAPWebService.do_authenticate() : Authenticating to application 'QuickBooks Integrator', username = 'quickbooks'
20151206.12:22:45 UTC   : QBWebConnector.SOAPWebService.do_authenticate() : *** Calling authenticate() with following parameters:<userName="quickbooks"><password=<MaskedForSecurity>
20151206.12:22:45 UTC   : QBWebConnector.SOAPWebService.do_authenticate() : QBWC1012: Authentication failed due to following error message.
Client fou......
20151206.12:22:45 UTC   : QBWebConnector.RegistryManager.setUpdateLock() : HKEY_CURRENT_USER\Software\Intuit\QBWebConnector\UpdateLock has been set to False
20151206.12:22:45 UTC   : QBWebConnector.RegistryManager.setUpdateLock() : ********************* Update session unlocked *********************
20151206.12:22:45 UTC   : QBWebConnector.WebServiceManager.DoUpdate() : Update completed with errors. See log (QWClog.txt) for details.
20151206.12:22:45 UTC   : UpdateThisScheduledApp() : QBWC1031: Update completed with some error. Application has been notified of the error accordingly. See QWCLog for further information.

VERBOSE Logging logs:

20151207.15:38:23 UTC   : QBWebConnector.WebServiceManager.DoUpdateSelected() : updateWS() for application = 'QuickBooks Integrator' has STARTED
20151207.15:38:23 UTC   : QBWebConnector.RegistryManager.getUpdateLock() : HKEY_CURRENT_USER\Software\Intuit\QBWebConnector\UpdateLock = FALSE
20151207.15:38:23 UTC   : QBWebConnector.RegistryManager.setUpdateLock() : HKEY_CURRENT_USER\Software\Intuit\QBWebConnector\UpdateLock has been set to True
20151207.15:38:23 UTC   : QBWebConnector.RegistryManager.setUpdateLock() : ********************* Update session locked *********************
20151207.15:38:23 UTC   : QBWebConnector.SOAPWebService.instantiateWebService() : Initiated connection to the following application.
20151207.15:38:23 UTC   : QBWebConnector.SOAPWebService.instantiateWebService() : AppName: QuickBooks Integrator
20151207.15:38:23 UTC   : QBWebConnector.SOAPWebService.instantiateWebService() : AppUniqueName (if available): QuickBooks Integrator
20151207.15:38:23 UTC   : QBWebConnector.SOAPWebService.instantiateWebService() : AppURL: http://localhost/qb/quickbooks-php-master/docs/web_connector/example_web_connector.php
20151207.15:38:23 UTC   : QBWebConnector.SOAPWebService.do_serverVersion() : *** Calling serverVersion().
20151207.15:38:23 UTC   : QBWebConnector.SOAPWebService.do_serverVersion() : Actual error received from web service for serverVersion call: <Response is not well-formed XML.>. For backward compatibility of all webservers, QBWC will catch all errors under app-not-supporting-serverVersion.
20151207.15:38:24 UTC   : QBWebConnector.SOAPWebService.do_serverVersion() : This application does not contain support for serverVersion. Allowing update operation for backward compatibility.
20151207.15:38:24 UTC   : QBWebConnector.SOAPWebService.do_clientVersion() : *** Calling clientVersion() with following parameter:<productVersion="2.2.0.34">
20151207.15:38:24 UTC   : QBWebConnector.SOAPWebService.updateWS() : Actual error received from web service for clientVersion call: <Response is not well-formed XML.>. For backward compatibility of all webservers, QBWC will catch all errors under app-not-supporting-clientVersion.
20151207.15:38:24 UTC   : QBWebConnector.SOAPWebService.do_clientVersion() : This application does not contain support for clientVersion. Allowing update operation for backward compatibility.
20151207.15:38:24 UTC   : QBWebConnector.SOAPWebService.do_authenticate() : Authenticating to application 'QuickBooks Integrator', username = 'quickbooks'
20151207.15:38:24 UTC   : QBWebConnector.SOAPWebService.do_authenticate() : *** Calling authenticate() with following parameters:<userName="quickbooks"><password=<MaskedForSecurity>
20151207.15:38:24 UTC   : QBWebConnector.SOAPWebService.do_authenticate() : QBWC1012: Authentication failed due to following error message.
Response is not well-formed XML.
More info:
StackTrace =    at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at QBWebConnector.localhost.WCWebServiceDoc.authenticate(String strUserName, String strPassword)
   at QBWebConnector.localhost.WCWebService.authenticate(String strUserName, String strPassword)
   at QBWebConnector.SOAPWebService.authenticate(String UserName, String Password)
   at QBWebConnector.WebService.do_authenticate(String& ticket, String& companyFileName)
Source = System.Web.Services
20151207.15:38:24 UTC   : QBWebConnector.RegistryManager.setUpdateLock() : HKEY_CURRENT_USER\Software\Intuit\QBWebConnector\UpdateLock has been set to False
20151207.15:38:24 UTC   : QBWebConnector.RegistryManager.setUpdateLock() : ********************* Update session unlocked *********************
20151207.15:38:24 UTC   : QBWebConnector.WebServiceManager.DoUpdateSelected() : Update completed with errors. See log (QWClog.txt) for details.

Answer 1

Anytime you see this:

Response is not well-formed XML.

There's about a 99.9% chance you have a PHP or SQL error.

• Did you check your PHP error log? What does it say?

• What do you see if you visit the URL the Web Connector is hitting in a browser? Do you see any errors?

Answer 2

I faced similar issue with example_web_connector.php file so I changed line 40 to this

ini_set('display_errors', 0);