Bluemix logging issue to papertrail

0
votes

Any idea why syslog:// protocol from bluemix app is not connecting to PaperTrail third party logging service?

Here is my process:

enter image description here

  1. create user provided service
  2. bind this service
  3. restage

then on the papertrail nothing happens:

enter image description here

You can try it out. The testing app URL is: http://658.eu-gb.mybluemix.net

Its just Hello world simple nodejs app.

1
debuggingloggingibm-cloudpapertrail-app
During Papertrail configuration have you done: Select I use Heroku, enter a name, and click Save? - rspoglia
Yes, I also did this step, exactly as Jeff is explaining on this tutorial: youtube.com/watch?v=BhxhFayWUMs - user2670818
I did it successfully several times in the past months following: docs.cloudfoundry.org/devguide/services/… - rspoglia
Notice though that there is a problem in the loggregator (still under investigation) that you might have hit, that random doesn't pass data to Papertrail. - rspoglia

1 Answers

1
votes

Most likely the configuration is correct but you are not able to see anything on Papertrail because of a problem with Loggregator component; you should setup an application that iteratively writes on the log to see very few lines arriving. In order to clear up the status, this is a general problem between Loggregator and logdrain systems (and Papertrail is one of those) and a fix has been testing and will be applied in the next versions of CloudFoundry.