6
votes

I am trying to invite testers to my iOS app through iTunes Connect, but when they receive an invitation, nothing is working.. Seen the screenshot below: enter image description here

That is what happens when clicking the link from the iTunes Connect new user e-mail:

Welcome to iTunes Connect. You have successfully created an iTunes Connect account for [email protected]. To complete the process, activate your account using the password already associated with this Apple ID.

If you have any questions about this email, please use Contact Us.

Regards, The iTunes Store team

Am I doing something wrong?

2
I just encountered the same issue. - Redbug
Do you use Safari? iTunes Connect is compatible with Safari. - Kosuke Ogawa
Yeah, I used Safari to open the activation url but didn't work. - Redbug
Same here, Safari. Also tried Chrome and Firefox. - Rebel Designer

2 Answers

9
votes

The problem seems to be that a script in the page is referring to a non-public hostname idmsauth-stable.corp.apple.com. I was able to workaround this issue by manually modifying the script in Chrome Developer Tools and re-executing the code in the Developer Console.

1) Open the activation URL in Chrome

2) Open Chrome Developer Tools (Cmd-Alt-I on OS X, Ctrl-Shift-I on Windows)

3) Go to the Sources tab

4) Find main.js (itunesconnect.apple.com/itc/static-resources/main.js)

5) Modify line 20 to replace "idmsauth-stable.corp.apple.com" with "idmsa.apple.com"

6) Select the contents of the main.js file and copy to the clipboard

7) Paste into the console (you may need to tap the ">_" button to make it visible)

8) Press "Enter"

You should now see the expected iTunes Connect spinner appear and eventually you'll see a Terms and Conditions window.

Credit by apboyle from apple forums

0
votes

It seems Apple fixed the issue, I don't get the white screen anymore.