Apple TestFlight (beta) app won't install

15
votes

We have been using Apple's TestFlight facility to distribute a beta version of our app for a few months now (migrated from the older TestFlight service before it was merged into the AppStore). Things worked smoothly until today. After uploading a new beta build to TestFlight, the app no longer installs on the device (iPhone 6 with iOS 8.3).

When opening TestFlight app and tapping "Install" to install the latest beta version of the app, TestFlight downloads the app, but when the installation completes, the app icon vanishes. The button in TestFlight app changes back to "Install", but tapping on it shows an alert:

"Could not install [app name]. The app is currently downloading"

We've tried:

  • Restarting the phone
  • Resetting all settings on the phone (factory defaults)
  • Upload a new build to TestFlight.

This looks like an issue with iOS 8.3. Installing on devices with earlier iOS version did succeed:

  • iPhone 6, iOS 8.1.2
  • iPhone 4S iOS 8.2

Has anyone encountered this issue and found a solution?

9
iphoneapp-storetestflightbetaios8.3
This was eventually fixed by Apple, so you can install beta apps from TestFlight again. - 100grams
When I removed the email from the list of testers and add again it works for me. - linhadiretalipe

9 Answers

11
votes

I just force killed the TestFlight App and launched it again. Then I was able to download it. I'm running iOS9 on iPhone5S

6
votes

Deleting the TestFlight app and reinstalling it did the trick for me.

2
votes

It's look like a temporary bug in TestFlight. It is happening now to everyone.

1
votes

I added a new tester, and it works. At the old does't work.

//Edited.

My steps:

  1. Create new mail.
  2. Add user (technical role)
  3. Check mark at internal users at my app.
  4. Uncheck/Check TestFlight Beta Testing switch.
  5. Open testflight through mail link.
  6. Install.
1
votes

In some cases it may be a simple temporary malfunction of testflight. I suggest to try waiting a few hours before doing hard tests such as regeneration of certificates.

1
votes

Simply quiting Testlfight and relaunching fixed it for me

0
votes

The easiest solution is to set the flight mode for few seconds, reactivate connections and try to download again.

0
votes

I've had this issue recently, I tried uninstalling testflight and downloading it again from the app store.

It wouldn't let me download, I turned my phone on and off and then I could download from the app store as well as testflight.

0
votes

Tested Solution:

  1. Update XCode.(If new beta XCode version available then use it to upload). or
  2. Update/Re-Install #TestFlight. or
  3. Delete previous app build and re-install.