Although I can upload successfully new versions of my app to iTunes Connect, I can't see them nor the previous ones under the "Prerelease" section in the app's page. Instead, I get a message saying "Upload your builds with Xcode 5.1.1 or later, or with Application Loader 3.0 or later". In the "Versions" tab, under "Builds", when I press the "+" button, I get an error saying my request couldn't be processed. Am I missing some needed configuration?
1
votes
I have same problem right now. So I must wait for Apple to fix this or is there something I can do?
– Libor Zapletal
That's what I had to do. I contacted support, but they replied 2 days after. After 2 hours or so, everything went back to normal.
– David Castillo
Today it happened again :-((
– byJeevan
2 Answers
2
votes
It looks like this is an issue with iTunes Connect, not something you did. There are a bunch of tweets right now of others experiencing the same issue.
What you'll see right now if you look at the itunesconnect hastag on Twitter:
Our list of pre releases in #itunesconnect disappeared for no reason... /cc @APPLEOFFIClAL 0 retweets 0 favorites 38m ago
Weird…all of my app builds have disappeared from iTunes Connect itunesconnect 1h ago
itunesconnect: (slow / misbehavin') for everyone or just me (dot tumblr dot com) 2hours ago
itunesconnect - no earlier uploaded binaries are seen in any application. Seems like a bug. Fix it Apple, I have to deliver to customers.
Unfortunately, the official system status says everything is green. It's not clear how you're supposed to report an issue.
