134
votes

I have followed the instructions here:

The developers of this app have not set up this app properly for Facebook Login?

Made my app public and the circle is green so the app is public.

But when I try to login, I go to the Facebook app, it asks me to login which I do and then I get this message:

App Not Setup: This app is still in development mode, and you don't have access to it. Switch to a registered test user or ask an app admin for permissions.

BTW: I am the admin

Any help is much appreciated. I am using SeattleClouds and this happens on both iOS and Android.

10
Have you double-checked that the App ID in your Xcode project is the correct one and also checked your platform settings for your Facebook app (to be found at developers.facebook.com/apps{APP_ID}/settings/)?Björn Kaiser
Did you find a solution for your problem?Jurik
@ArpitPatel , are you saying there needs to be a test-user?timber535

10 Answers

281
votes

STEP 1:

In Settings -> Basic -> Contact Email. (Give your/any email)

STEP 2: in 'App Review' Tab : change

Do you want to make this app and all its live features available to the general public? Yes

And cheers ..

36
votes

make sure your app is live on developer.facebook.com

This green circle is indicating the app is live enter image description here

If it is not then follow this two steps for make your app live

Step 1 Go to your application -> setting => and add Contact Email and apply save Changes

Setp 2 Then goto App Review option and make sure this toggle is Yes i added a screen shot

enter image description here

16
votes

This is an answer I haven't seen much around (this it was in a comment somewhere) although yes taking the app off development mode will work this can be bad for security or really annoying if the app isn't ready yet but you need to submit the app for review on account of needing access to special permissions (e.g. user_birthday).

What I did instead to fix the error was go to https://developers.facebook.com/sa/apps/{appId}/roles/ or from the app dashboard click roles on the left side

Then add the user account(s) to either developer or tester. Developers will need to be verified by mobile and will get access to the app to make changes but a tester will only need to be verified by email (not sure if even this is necessary but it probably is) and will only be able to use the API instead of make changes to settings.

If the app is ready for the public, obviously just take the app off development mode.

9
votes

Issue Log: App Not Setup. This app is still in development mode. and you dont have access to it. register test user or ask an app admin for permission

  1. The app are not in Live Mode
  2. You are not listed as admin or a tester in
    https://developers.facebook.com/app/yourapp
  3. Your App Hashkey are not set. if Facebook app cant be on Live Mode you need a hashkey to test it. because the app are not yet Live. Facebook wont allow an access.

HOW TO CHANGE TO LIVE MODE
1. go to : https://developers.facebook.com
2. select your app on "My Apps" List
3. toggle the switch from OFF to ON

enter image description hereenter image description here

HOW TO ADD AS TEST OR ADMIN
1. go to : https://developers.facebook.com
2. select your app on "My Apps" List
3. go to : Roles > Roles > Press Add for example administratorenter image description here 4. Search your new admin/tester Facebook account.
enter image description here 5. admin must enter facebook password to confirm.then submit enter image description here
the new admin must go to developer.facebook page and accept the request
6. go to : https://developers.facebook.com

7. Profile > Requests > Confirm
enter image description here List item 8. Congratulation you have been assign as new Admin

HOW TO GET AND SET HASHKEY FOR DEVELOPMENT
as Refer to Facebook Login Documentation
https://developers.facebook.com/docs/android/getting-started/#create_hash
The most preferable solution by me is by code ( Troubleshooting Sample Apps )
it will print out the hash key. you can update it on
https://developers.facebook.com/apps/yourFacebookappID/settings/basic/
on Android > Key Hashes section

a step by step process on how to get the hashKey.

  1. Firstly Add the code to any oncreate method enter image description here

  2. Run The app and Search the KeyHash at Logcat enter image description here

step by step process on how Update on Facebook Developer.

  1. Open Facebook Developer Page. You need access as to update the Facebook Developer page.
    https://developers.facebook.com

  2. Follow the step as follow.enter image description here

4
votes

2021 UPDATE

I have done successfully Login with Facebook by doing below things. Now it is working fine.

As per described by George Mano

Visit Facebook Apps Page and select your application.

Go to Settings -> Basic.

Add a 1 Contact Email, 2 Privacy Policy URL, 3 User Data Deletion and choose 4 Category and Last 5. Live your application

The Privacy Policy URL should be a webpage where you have hosted the terms and conditions of your application and data used.

The General Data Protection Regulation (GDPR) requires developers to provide a way for people to request that their data be deleted. To be compliant with these requirements, you must provide either a data deletion request callback or instructions to inform people how to delete their data from your app or website

Toggle the button in the top of the screen, as seen below, in order to switch from Development to Live.

enter image description here

3
votes

captain_a is right that your app needs to be public with a developer email address. But if you are still getting the error then make sure that your website is using an SSL certificate.

For more detailed information and workarounds please checkout my answer at Facebook app is Public, but gives error "App not setup" when logging in

3
votes

2020 UPDATE

Visit https://developers.facebook.com/apps/ and select your application.

Go to Settings -> Basic. Add a Contact Email and a Privacy Policy URL. The Privacy Policy URL should be a webpage where you have hosted the terms and conditions of your application and data used.

Toggle the button in the top of the screen, as seen below, in order to switch from Development to Live.

enter image description here

2
votes

I had the same problem and it took me around one hour to figure out where i went wrong only to note that i had used a wrong app id....just go to your code and used a correct id here

window.fbAsyncInit = function() {
    FB.init({
        appId      : '1740077446229063',//your app id
        cookie     : true,  // enable cookies to allow the server to access
        // the session
        xfbml      : true,  // parse social plugins on this page
        version    : 'v2.5' // use graph api version 2.5
    });
1
votes

When app is release some time that case https://developers.facebook.com/apps/{$appid}/alerts/ "Your app has been placed into development mode due to an invalid Privacy Policy." can change you app from release mode to development mode so check the Privacy Policy

0
votes

Go to Settings->Basic, on top you will find a Switch button which will say App is in development mode.

enter image description here

Click on in development switch button, it will ask you to make app live, and after providing all necessary things, it will become live.

enter image description here