Two years ago, a client, using Word 2010, asked me to create a template with an extra tab for the Ribbon Bar containing some special buttons linked to the template's VBA.
They are now moving over to Word 2013 and want me to update their template to 2013 (i.e. removing the Compatibility Mode as well as adding a couple of extra buttons to their specialized tab. At this stage I have only updated their template to 2013 and not added any more buttons to their Ribbon tab. I have also put their updated template in the correct folder where all the templates are kept in my system.
I asked them to send me a document created in their 2010 version of the template, opened it in my 2013 version and found that TWO specialized tabs are added to the Ribbon Bar: one from their 2010 version and the other one from the 2013 version.
Can anyone advise me, please, whether they are stuck with two specialized tabs whenever they open documents created earlier in Word 2010 or is there something I can do in the 2013 version to prevent this?
By the way, I use the Office Custom UI Editor for the XML work.
