Clearcase error : vobrpc_server.exe(<pid>): Error: See albd or vob error logs on host <host name>

1
votes

We are working on a task to resurrect a ClearCase server.
During the restoration process, we are stuck with following error as shown in server log.

vobrpc_server.exe(<pid>): Error: See albd or vob error logs on host <host name>

Here is the background.

  1. We were given 2 servers [Registry & view server]
  2. Registry server was in island and view server was in under a domain, which is now currently unavailable.
  3. We created a new group called "ClearCase" and put both these servers under same LAN and created new users under ClearCase group.
  4. While the license & albd service started successfully, it is still unable to create / restore views.
  5. We were able to see VOB information via ClearCase explorer, but while trying to create a new view & while accessing the folder, we are getting error like "Encountered an improper argument". Google around this error, we ended up in seeing above error in ClearCase server logs.
1
clearcase
Ok, what the logs are saying? (www-01.ibm.com/support/knowledgecenter/SSSH27_8.0.1/…) - VonC
@vonc In RAtionalclearcase/Adminstrator/Logbrowser/vobrpc_server.log - Mohamed Hanish
Sure: what does that log contain? - VonC
vobrpc_server.exe(<pid>): Error: See albd or vob error logs on host <host name> - Mohamed Hanish
Error which I have mentioned here. - Mohamed Hanish

1 Answers

0
votes

The actual errors are:

  1. view server log error: 
    view_server.exe(pid): Warning: Unable to open vob 
    '<host_name>:E:\ClearCase_Storage_e\vobs\AdmitOneIKE.vbs': 
    unknown error in VOB.
  1. view_server.exe(7876): 
    Error: Unexpected error in VOB 
    "<host_name>:E:\ClearCase_Storage_e\vobs\AdmitOneIKE.vbs" 
    op vob_ob_get_vob_owner_sid:error detected by ClearCase subsystem 
    See vobrpc_server_log on host <host_name>...
  1. vobrpc_server.exe(1188): 
    Error: Problem starting vob_server for vob
    <host_name>:E:\ClearCase_Storage_e\vobs\esg.vbs. server
  1. Albd(5364): 
    Error: Server vob_server.exe (pid=7224) on 
    "E:\ClearCase_Storage_e\vobs\AdmitOneIKE.vbs" 
    died on startup; marking it as "down".
  1. vob_server.exe(pid): 
    Error: No group "clearcase" found.
  1. vob_server.exe(7224): 
    Error: Unknown style protections.
  1. cccredmgr(6388): 
    Error: Trouble contacting registry on host "<host_name>": 
    timed out trying to communicate with ClearCase remote

There seems to be an issue with the owner or the groups associated with the Vob.

I would recommend trying using fix_prot for fixing the vob.
And/or cleartool protectvob to change/reset ownership and group membership.