This sheet contains a call log where there are a variable amount of calls per day, with a variable amount of call durations. My goal is to create a chart that shows the number of calls as each day passes, but also show the average call duration per day.
I am getting stuck on the pivot table where I want to gather a column of Average of Call Duration. Problem is I can't figure out a way for to tell Excel to calculate the average on the amount of calls per day. The current table shows Call Duration as hh:mm:ss, and I want to show the Average of Call Duration as mm:ss, especially in the chart.
Attaching same picture of values and how my pivot table currently looks. Any help would be greatly appreciated.
To summarize, I need to figure out
- Tell Excel that the average is based on hh:mm:ss so it doesn't cause issues (if there's that chance) Tell Excel to calculate averages per day
Thanks! (Using Excel for Mac 2011)
http://s22.postimg.org/w1op2ue0h/Pivot.png (values of the table) http://s22.postimg.org/bt1bh4epd/Values.png (pivot from those values where you see avg duration 1442.00)