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We are working on an integreation with the Docusign API. I have a very simple problem with the username and password that get used when calling the API.

According to the Preferences->API->API and Integrator Key Information page the username and password to be used when call the webservice is the docusign global admin. This is obviously a highly privileged account with regards to Docusign. Aside from the priviledge issue its also my company email address - which isn't appropriate for a business critical function.

Is there a way to change the account that is used when calling the web services?

Thanks

Simon

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1 Answers

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It turns out you don't need to use the username and password listed on the API Integration page, though I'd argue the way its worded suggests you do.

Resolving the issue is as simple as creating a new, less privileged account and using that during the web service call. We have resolved it by using a generic "service" user that we've set up in docusign.