Google Analytics Status: Tracking Installed - but isnt working

Question

Hi I just add google analytics to a site. I used the code that google give me:

<script>
  (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
  (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
  m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
  })(window,document,'script','//www.google-analytics.com/analytics.js','ga');

  ga('create', 'UA-57032837-1', 'auto');
  ga('send', 'pageview');

</script>

and didn't work (tracking not installed). So I search and found this one:

<script type="text/javascript">

  var _gaq = _gaq || [];
  _gaq.push(['_setAccount', 'UA-57032837-1']);
  _gaq.push(['_trackPageview']);

  (function() {
    var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true;
    ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js';
    var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s);
  })();

</script>

Now GA says: Tracking Installed (but isn't showing me any result - tracking or stadistics-). I must to wait? I'm doing something wrong? I'm a web designer not a developer, so some help will be great! thx.

nyuen nyuen · Accepted Answer · 2014-11-24T16:36:09

You are mixing up a classic GA implementation (your latter code) with a Universal Analytics one (your former code). Which version are you using? Have you already migrated your web properties to UA? I suspect that since you mentioned that you just added the code, then you're using UA. In this case, make sure you have the UA tracking code on your site (the former code). It normally takes at least 24 hours for the code to start processing data into your standard reports, at which time the status will say "Tracking not installed". If you check your real-time reports for your own visits and you can see hits there, then you should be fine, and only need to wait.

Google Analytics Status: Tracking Installed - but isnt working

2 Answers