WIX Custom Action is not Executing during Upgrade

Question

I am unable to execute custom action during Upgrade.It is giving the following error in logs.

Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: CA_DFADMINWSPUPGRADE, location: E:\DealFoundrySetUp\, command: "E:\DealFoundrySetUp\PSScripts\UpdateAminWSP.bat" "Admin.wsp" "E:\DealFoundrySetUp\DFAdmin\AdminWsp\Admin.wsp" MSI (s) (74:B4) [17:03:11:416]: Product: DealFoundry -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: CA_DFADMINWSPUPGRADE, location: E:\DealFoundrySetUp\, command: "E:\DealFoundrySetUp\PSScripts\UpdateAminWSP.bat" "Admin.wsp" "E:\DealFoundrySetUp\DFAdmin\AdminWsp\Admin.wsp"

 <CustomAction Id="CA_DFADMINWSPUPGRADE" Impersonate="no"
                    ExeCommand='"[INSTALLDIR_UG]PSScripts\UpdateAminWSP.bat" "[PRO_ADMINWSPNAME_UG]" "[PRO_ADMINWSPPATH_UG]"'
                    Directory="INSTALLDIR" Execute="deferred" Return="check" />

INSTALLDIR_UG value i am saving in Registry and during installation and using while Upgrade

<Property Id="INSTALLDIR_UG">
      <RegistrySearch Id="rsDFInstallDirectory"
                      Name="DFInstallDirectory"
                      Root="HKLM"
                      Key="SOFTWARE\VALUEMOMENTUM\DEALFOUNDRY\DealFoundryAdmin"
                      Type="raw"
                      Win64="yes">
      </RegistrySearch>



</InstallExecuteSequence>
<Custom Action="CA_DFADMINWSPUPGRADE" After="InstallFiles">
            <![CDATA[INSTALL_DFUSERMANAGEMENT=1 AND (OLDER_VERSION_FOUND)]]>
          </Custom>
</InstallExecuteSequence>

Any one help me plz.

What's the E: drive? If it's a mapped drive it will not work for an impersonate="no" custom action. — PhilDW

IlirB IlirB · Accepted Answer · 2014-11-13T14:49:33

Try switching to Impersonate="yes" i think your script might not execute as Local System.

WIX Custom Action is not Executing during Upgrade

1 Answers