Heroku timeout awaiting process. Port 5000

Question

I've been trying to run a django/heroku command:

heroku run python manage.py shell

But I'm getting the error "timeout awaiting process":

Running `python manage.py shell` attached to terminal... up, run.1720
 !    
 !    Timeout awaiting process

I've read that this is because the port 5000 is somehow closed or being used. This seems to be the problem because when I use my neighbor's internet, I don't get the error.

I don't know how to solve this, does Heroku offer a workaround?, Should I contact my internet provider?, Is there a Linux script or configuration that could be useful? I'm on Ubuntu 14.04. Thanks a lot for your help.

possible duplicate of stackoverflow.com/questions/8582860/… — Raja Simon
This is not a duplicate since I am trying to run heroku run python manage.py shell and doing run:detached doesn't work in this case. — Alejandro Veintimilla

Alejandro Veintimilla Alejandro Veintimilla · Accepted Answer · 2014-09-17T02:33:48

So, I conctacted Heroku's Support. The only solution to this problem is talking to the internet provider and requesting them to open the port 5000.

Heroku timeout awaiting process. Port 5000

1 Answers