PayPal Webpage Not Available in Chrome

6
votes

I have just stepped through the PayPal Express Checkout Digital Goods integration wizard at https://devtools-paypal.com/integrationwizard/ecdigitalgoods.

I am having what might be a Chrome-specific issue.

When one clicks the "Pay with PayPal" button, as expected, a new browser window opens and happily reports that it is "loading," but just when one might expect to see a page, Chrome reports that the "The webpage is not available."

The page Chrome was trying to load is https://www.sandbox.paypal.com/incontext?token=....

Ultimately, this seems to be a ERR_CONNECTION_RESET problem.

Visiting the same page in Safari does not create the error, but rather allows for the payment as expected.

Has anyone had a similar issue in Chrome or other browsers? Can you suggest a solution?

2
google-chromepaypalpaypal-sandbox
I am having the same issue, firefox and zafari working just fine. - jameslimousin
same issue here, just started today - misulicus
Any updates on this? Just started for me a couple days ago as well. - plainjimbo
I've noticed that if I open the redirect url in an incognito window in chrome it works. Possibly related to this: code.google.com/p/chromium/issues/detail?id=84313 - plainjimbo
Not sure what the issue is, but clearing all my paypal cookies "resolved" the issue. I've got an open support ticket, if they provide any useful information I'll port back (I doubt it). - plainjimbo

2 Answers

4
votes

I just stumbled across this post and wanted to provide some (albeit late) feedback. Most issues in the sandbox are caused by cookies (In most cases because of a mix of production and sandbox cookies and the resulting conflicting information)

if you open a private / incognito browsing session, the issue should disappear.

If this is not the case, please file a ticket with paypal.com/mts

Furthermore, https://devtools-paypal.com/guide/digitalgoods_ec shows how to integrate the PP SDK (the integration wizard is a bit dated)

0
votes

If you are unable to open a private/incognito session then you can open up inspector => Application=> Browse to cookies section and delete all the cookies.