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According to https://wiki.asterisk.org/wiki/display/AST/Asterisk+11+Application_Dial the Dial() application is capable of sending an URL to the extension being called. I suppose there are softphones implementing this, maybe popping up a browser pointing to the given URL - perfect to open up automatically a CRM customer page when receiving a call by identifying his caller id.

Do you know of any softphone implementing this functionality?

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1 Answers

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Doc have following line:

if the channel driver supports it

For sip protocol will be issued SIP MESSAGE with url. So phone have support messaging via sip.

For jabber protocol will be generated jabber message.