SAP Crystal Report Pre-Requiste when installing windows set up project

Question

We have a windows application with pre-requisite SAP crystal report for .NET framework 4 . I selected:

"Download prerequisites from the component vendor's website"

for the install location . In few machines, setup gets installed properly. But in some machines, it gives the following error message.

Product: SAP Crystal Reports runtime engine for .NET Framework 4 (32-bit) -- Setup detected an existing installation. Setup must run with UPGRADE=1 command. Setup will now exit.

Any idea ?

Answer 1

it means you already have sap crystal report installed on your machine , try uninstalling it and then run the installation .