Cannot setup CNAME record to map Verio's domain to Azure's website

1
votes

I have a domain from Verio.com and have a website on Azure. My goal is to set up access to my Azure website. The final url should be: http://www.tackettsmillbarber.com/home.htm

I have added a CNAME record using Verio's control panel:

www.tackettsmillbarber.com.      86400 IN A     207.46.147.148
www.tackettsmillbarber.com.      86400 IN CNAME tackettsmillbarber.azurewebsites.net.

However, 24 hours later when I use DigWebInterface, I don't see any sign that the CNAME record would work:

[email protected] (Default):
tackettsmillbarber.com. 299 IN  SOA feed19.nameservers.net. hostmaster.rapidsite.net. 2014081123 7200 3600 604800 86400

When I tried to configure a custom domain with Azure, I receive this error:

A CNAME record pointing from www.tackettsmillbarber to tackettsmillbarber.azurewebsites.net was not found. Alternative record awverify.www.tackettsmillbarber to awverify.tackettsmillbarber.azurewebsites.net was not found either.

I don't know what is still missing. Should I contact Azure's support or should I contact Verio's support?

UPDATE:

Here's my current configuration on Verio's site: enter image description here

RESULT:

After talking to Verio's support, this problem cannot be resolved. I am pretty much at a dead end now as Verio does not support CNAME and Azure does not have any way to accept requests from a foreign domain without CNAME.

Verio's response:

The problem here is that the DNS RFC prohibits putting a CNAME in to a zone along with any other record with the same 'name'. This means that you cannot have a 'www' CNAME record in the zone with the 'www' MX record.

Unfortunately the 'www' MX record is one of the default zone records and cannot be removed. Because of this we cannot create a 'www' CNAME record. Our system sees it as invalid and will not push it out to the nameservers.

Unfortunately we do not provide domain pointing/redirect services. The best that I can do is point your domain to the IP address of the tackettsmillbarber.azurewebsites.net hosting server. However, for this to work the server will have to be configured to accept requests for tackettsmillbarber.azurewebsites.net.

3
azurednscname

3 Answers

0
votes

Are you setting web site or web role? If it's about web site, then there are two things: 1. You need to have at least "Shared" mode of your web site. Go to "Scale" in windows azure portal to change it. 2. When you do this, go to configure section under "Domain Names" you should see "Manage Domains" button. Follow instructions there.

http://azure.microsoft.com/en-us/documentation/articles/web-sites-custom-domain-name/

0
votes

In the Verio console, have you:

  • Added a A record that point your naked domain to the Azure Web Site IP Address?
  • Added a CNAME record that point www to the A record ? Usually configured as @
  • Added a CNAME record that point awverify to awverify.tackettsmillbarber.azurewebsites.net?

In the Azure portal, have you:

  • Added your naked domain? tackettsmillbarber.com
  • Added the www subdomain? www.tackettsmillbarber.com

Here's a quick video I made that might be helpful: www.azurerocks.com/JDDzhbB-8fk

Try this:

  • tackettsmillbarber.com - A - the Azure Web Site IP
  • www - CNAME - @
  • awverify - CNAME - awverify.tackettsmillbarber.azurewebsites.net
0
votes

I know it's been a while, but the problem you are experiencing with Verio does not apply to all registrars. For example, GoDaddy permits cross-domain CNAMEs of the type you are attempting.

I have transferred several domains from Verio to GoDaddy for this reason. But GoDaddy renewals are more expensive than Verio. I would suggest looking at other registrars as well, e.g. Google Domains (I don't know whether they support this type of CNAME or not).