Magento Unable to Rebuild Image Cache

Question

I have transfered my magento from old host to a new host. Everything is running ok except to the product's images. I found that Magento is unable to generate image Cache folder under media/catalog/product/cache. I have followed all solutions on the internet but I couldn't find a solution. This is what I have done so far.

Change permission to 777 and double check on owner and group for Cache folder under media/catalog/product/cache and var/cache but nothing change.
Reindex data, clean cache, regenerate image cache million of times.
Double check for GD installation
Double check disk space. I still have about 4G.
Delete any .htaccess under that folder.

I spend a lot of time to check and try, check and try again but nothing work.

Could anyone please help me to solve this problem

does it show any error message? Could you please try moving your cache folder to other location (just rename it) to see if the folder got created — William Tran
Hi William, Thank you for your reply, I have moved it, renamed it, deleted it and even create an empty cache folder with permission 777. But nothing happen — Ty Trinh
My best advice would be to debug through this method: echo Mage::helper('catalog/image')->init($products, 'small_image')->resize(200,200); — William Tran
had to change owner of media/catalog/product/cache from apache to root — user3338098

Seth Malaki Seth Malaki · Accepted Answer · 2014-07-23T14:40:22

You need media/tmp as well. If it's not present at the moment, create it.

 $ cd /path/to/your/magentoRoot/
 $ mkdir media/tmp
 $ chmod 777 media/tmp

Additionally, make sure www-data or any other user that runs the web (nginx / apache2 or php-fpm processes) can at least read and write to the whole media/ folder.

Magento Unable to Rebuild Image Cache

4 Answers