We are building a DocuSign integration using the embedded Send view. All documents should be sent from a single company email address so that if a customer emails us with a question, they reach the group, not any individual member. To enable this, we are sending all envelopes from a single DocuSign account.
We encounter a problem when multiple users open envelopes in embedded Send view concurrently - they get logged off because each DocuSign account can only be open in one window at a time.
Is there an account setting to allow multiple embedded Send views to be open simultaneously?
Alternatively, we may have to send documents from different accounts so that multiple users can send envelopes at the same time. If this is true, is there a way to set up multiple DocuSign accounts with the same email address so that all of our customers receive documents from the same email address?
