Domain name DNS not updating after changes

Question

I am working for a client to help update their website and online presence. In this process we are transitioning servers and pointing the domain names to this server.

I was able to transfer the .org domain to the new nameserver and set up its tables. However, after the .com domain was transferred to the new nameserver and given an identical table, it has failed to update and point to the new server. It's been over 24 hours now, and I've even cleared my Hosts files locally to make sure that I didn't have the old site cached.

I would greatly appreciate any recommendations on the next steps to take in troubleshooting this. I am coming to the limit in my expertise with DNS (which is admittedly shallow).

Answer 1

Transferring a domain can take 48 or even 72 hours, although it normally works much faster than that.

This is one tool to track down DNS issues.

Ideally this will show all of the name servers you are pointing to and the status of each. One common issue that I have run into is one name server having the correct information but it hasn't propagated down to the secondary server. Another issue could be that you mistyped the name server address, or IP.

If this doesn't help, let me know what the domain is, maybe I can look at it for you.