I have a report that shows customer appointments, by sales rep for the past 3 months grouped by customer sector. In the Customer Sector group header, I want to show the percentage of the overall total of customers in this sector that the appointments represent.
For example, my report shows that 6 appointments were made by John Smith for customers in the 'Defence' sector in the past 3 months. John Smith also made 4 appointments for customers in the 'Local Government' sector.
I know that I have a total of 10 Defence customers and 20 Local Government customers. How can I show the percentage of customers seen in that sector in the past three months?
So I currently show:
Sales Rep: John Smith (10 appointments)
Sector: Defence (2 customers)
Customer 1 (4 appointments)
Appointment 1 -- Blah
Appointment 2 -- Blah
Appointment 3 -- Blah
Appointment 4 -- Blah
Customer 2 (2 appointments)
Appointment 1 -- Blah
Appointment 2 -- Blah
Sector: Local Government (2 customers)
Customer 3 (3 appointments)
Appointment 1 -- Blah
Appointment 2 -- Blah
Appointment 3 -- Blah
Customer 4 (1 appointment)
Appointment 1 -- Blah
And I want to show:
Sales Rep: John Smith (10 appointments)
Sector: Defence (2 customers - **20% of total Defence customers**)
Customer 1 (4 appointments)
Appointment 1 -- Blah
Appointment 2 -- Blah
Appointment 3 -- Blah
Appointment 4 -- Blah
Customer 2 (2 appointments)
Appointment 1 -- Blah
Appointment 2 -- Blah
Sector: Local Government (2 customers - **10% of Local Government customers**)
Customer 3 (3 appointments)
Appointment 1 -- Blah
Appointment 2 -- Blah
Appointment 3 -- Blah
Customer 4 (1 appointment)
Appointment 1 -- Blah
I'm a SSRS noob, so don't know how I can achieve this. Do I add a dataset to the report that has the total number of customers in each customer sector?
If I do that, how can I use the total for say, Defence, in the expression I currently show in the Customer Sector group header to work out the percentage of total customers seen in that sector?
Due to database restrictions, I can't create any tables, views or stored procs in the source database, so all the work has to be done in the report.
I'm using SSRS 2005.
Many thanks!