Blank screen on Magento install

1
votes

I just installed a new version of Magento CE (1.8) on BlueHost, and I'm getting super inconsistent results. After FTPing all the files into a directory called "magento", and trying to run the magento/install.php script I'm getting a totally blank screen.

I tried running magento-check.php and got the message "Congratulations! Your server meets the requirements for Magento."

I checked PHP errors on my server and there are none.

Tried to install Magento files on another server space, also on Bluehost (downloaded them fresh from Magento website). This time I could get through the eneitre installation process, but when I try and access the GUI front end or back end I get the white screen of death again.

This time with a PHP error:

[27-Nov-2013 19:07:45] PHP Fatal error: session_start() [function.session-start]: Failed to initialize storage module: user (path: /tmp) in /magento/app/code/core/Mage/Core/Model/Session/Abstract/Varien.php on line 125

Thanks for any and all help!!

1
phpmagentoinstallation
Sounds like a question for your hosting support. - Alan Storm
Thanks for the response! It turned out to be an integral error with the hosting server and the 1.8 CE release. I installed a clean version of Magento through the "Mojo Marketplace" which has the 1.7.1 release and it worked perfectly. - Rebecca Cook

1 Answers

-1
votes

Delete this file app\etc\local.xml and try to install again.May be helpful!