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I want to sent a email every time a email from a particular template is send in Dynamics CRM 2011. I tried to use a workflow : When a mail is created, i tried to add a condition to check the template of the mail which has been sent, but I can't find the condition on the template in the differents conditions available

Any Suggestions to create such a workflow?

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1 Answers

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You can try base your filter on a keyword in the subject of the mail. Can you try this ?