PayPal Rest API Internal Service Error

1
votes

Occasionally we receive an Internal service error as a response from REST API.

Here is the latest one: {"name":"INTERNAL_SERVICE_ERROR","message":"An internal service error has occurred","information_link":"https://developer.paypal.com/webapps/developer/docs/api/#INTERNAL_SERVICE_ERROR","debug_id":"863be52d8dddb"}

What is the reason for this error?

2
paypal
may be this is something that may clarify the issue [stackoverflow.com/questions/17197151/… [1]: stackoverflow.com/questions/17197151/… – swogger

2 Answers

2
votes

You should contact PayPal Merchant Technical Support (MTS) and provide them with the debug_id that is returned: https://ppmts.custhelp.com/

0
votes

If you are making CC payment, change your credit card https://ppmts.custhelp.com/app/answers/detail/a_id/750