Error code 121 - what does it mean?

0
votes

we have an high-replication web application running on GAE, developed with java. The app has been running fine until today, when we suddenly see lots of error messages in the logs (see below). What do they mean?

Here is an exemplary log entry, which I now have tons of: 2013-08-12 11:58:34.270

A problem was encountered with the process that handled this request, causing it to exit. This is likely to cause a new process to be used for the next request to your application. (Error code 121)

Does anyone know what's causing error code 121? Is there some form of documentation? Is something wrong with my app? Is there a way to nudge the AppEngine team to have a look into this issue?

Thanks.

1
google-app-engine

1 Answers

0
votes

It seems Java may be having some trouble today: AppEngine status

Google does have a place where you can and should Report Production Issues Keep in mind that while Google reads those, they do not respond individually.

Refer to Where to file AppEngine Issues for the full list of where to report the following:

  • Billing Issues
  • Defects
  • Feature Requests
  • Production Issues

Also, you should file for SLA credit (I mean I assume having to provide you credit would push them towards resolving the issue right!) if you are seeing:

  • HTTP Request: INTERNAL_SERVING_ERROR
  • Datastore api: INTERNAL_ERROR, TIMEOUT, BIGTABLE_ERROR, COMMITTED_BUT_STILL_APPLYING, TRY_ALTERNATE_BACKEND

Refer to What Information do I Need to Qualify for SLA Credit