The Magento import / export facility leaves a lot to be desired.
We were recently trying to update all the prices for the wholesale store of a Magento multi-store setup. I tested this previously with one product only, and it worked perfectly.
Retail store has price X and wholesale store had price Y. Both products were displayed correctly in the front end and back end.
I then proceeded to apply the same process for all products updating all the wholesale prices in the CSV leaving everything else intact other than applying wholesale to the store column.
After import, Magento has now decided to wipe every single wholesale store 'Use Default Config' setting which was pretty much everything in every product other than the price. So now, no products are displayed in the wholesale store as none of them have a name, description, tax class, visibility, status (etc etc).
Even if I reimport a CSV exactly as Magento spewed everything out to me at the beginning of the day, it still won't put the store back to how it was. It's built in Import/Export feature has just made a complete hash of the entire system after this has already taken me 3 weeks to sort the product data with umpteen formulas and macro's in Excel.
I'm hoping there is a quick and easy way to reinstate the wholesale store 'use default configs' somewhere? Help greatly appreciated.
Just come across this forum post which is another explanation of the exact problem we've just encountered. It has no answers though but thought it may be a useful take on the same problem.
false
. This will trigger the "use default value" within Magento. – Jory Hogeveen