Reset Password failed in magento

Question

In our Magento application, we used a transactional email template to send a reset password mail.

When we click on the submit button in the forgot password window, one email will be sent, based on the email template...

The following is the code in Accountcontroller

$newResetPasswordLinkToken = Mage::helper('customer')->generateResetPasswordLinkToken();
                    /*$customer->changeResetPasswordLinkToken($newResetPasswordLinkToken);
                    $customer->sendPasswordResetConfirmationEmail();*/
                    $templateId = "Reset_password_user";
                    $flname = $customer->getFirstname().' '.$customer->getLastname();
                    $emailTemplate = Mage::getModel('core/email_template')->loadByCode($templateId);
                    $vars = array('name' => ucwords($flname), 'userid' => $customer->getId(), 'tocken' => $newResetPasswordLinkToken);
                    $emailTemplate->getProcessedTemplate($vars);
                    $storeId = Mage::app()->getStore()->getStoreId();
                    $emailTemplate->setSenderEmail(Mage::getStoreConfig('trans_email/ident_general/email', $storeId));
                    $emailTemplate->setSenderName(Mage::getStoreConfig('trans_email/ident_general/name', $storeId));
                    $emailTemplate->send($email,ucwords($flname), $vars);

The following will be the mail content:

There was recently a request to change the password for your account.
If you requested this password change, please click on the following link to reset your password: http://mywebsite.com/index.php/customer/account/resetpassword/?id=3607&token=f74609505166ef132345ba78539e6b90
If clicking the link does not work, please copy and paste the URL into your browser instead.

If you did not make this request, you can ignore this message and your password will remain the same.

So what is the problem here?

When i clicked on the link in the mail , it will load the forgot password link with an error message that says:

Your password reset link has expired.

Munjal Munjal · Accepted Answer · 2013-05-17T10:52:44

You should check for plugins that could be causing a conflict with this functionality, I too had a similar issue and removing unirgy gift certificate plugin helped the cause, also this could be not due to the plugin itself but not errors in configuring it.

Reset Password failed in magento

2 Answers