im new to crm 2011 ,I need to call the particular lead. is there possibility to add skype to phone call in crm 2011 in lead page.which means is there any solutions are available to do this?
Thanks in advance.
If you search in google you will find more options but i give you some tips. After UR12 you can call via skype you can see here all features of this rollup. If you have a latter version you have two options a workaround or via connector.
I know this is an old question and your issue might had solved.
But I have worked on this requirement and written one Blog. Skype Status on CRM Form
Please take a look.
The logic is to Populate the Skype Status Dynamically using one Anchor and Image tag.
<a href="skype:taditdash?chat">
<img src="http://mystatus.skype.com/balloon/taditdash"
style="border: none;" width="150" height="60"
alt="My status" />
</a>
Here taditdash
is my Skype Id.
Anchor href
"skype:taditdash?chat"
will prompt Skype for Chatting.
If you want to call, then you need to pass "skype:taditdash?call"
.
So, one WebResource
is created and this HTML
is generated dynamically to reflect the Skype Status.