Getting “Must issue a STARTTLS command first” when trying to send email

Question

I'm getting an error while trying to use the action_mailer_tls plugin to communicate with Gmail in my Rails app:

Must issue a STARTTLS command first

Others seem to have encountered this same problem:

The problem is that Gmail requires TLS authentication but the standard Ruby net/smtp library doesn't support TLS.

The article recommends following these steps, which I did:

Of course there is a helpful plugin created by Marc Chung to overcome this barrier. You can find it here and manually add it to your project or you can export it to your plugin directory.

$ cd vendor/plugins

$ svn export http://code.openrain.com/rails/action_mailer_tls/

Either way make sure you require 'smtp_tls'

Now all you need is to update your smtp_settings if you haven't done so already.

ActionMailer::Base.smtp_settings = {

:address => "smtp.gmail.com",

:port => 587,

:domain => "domain.com",

:user_name => "[email protected]",

:password => "password",

:authentication => :plain

}

Any suggestions for a better solution to talk to Gmail would be appreciated.

ski ski · Accepted Answer · 2009-10-29T02:55:46

I used Alexander Pomozov's solution to talk to Gmail from my Rails app. I believe the original article is gone but someone has reproduced the Google cache over here.

lib/smtp_tls.rb

require "openssl"
require "net/smtp"

Net::SMTP.class_eval do
  private
  def do_start(helodomain, user, secret, authtype)
    raise IOError, 'SMTP session already started' if @started
    check_auth_args user, secret, authtype if user or secret

    sock = timeout(@open_timeout) { TCPSocket.open(@address, @port) }
    @socket = Net::InternetMessageIO.new(sock)
    @socket.read_timeout = 60 #@read_timeout
    #@socket.debug_output = STDERR #@debug_output

    check_response(critical { recv_response() })
    do_helo(helodomain)

    if starttls
      raise 'openssl library not installed' unless defined?(OpenSSL)
      ssl = OpenSSL::SSL::SSLSocket.new(sock)
      ssl.sync_close = true
      ssl.connect
      @socket = Net::InternetMessageIO.new(ssl)
      @socket.read_timeout = 60 #@read_timeout
      #@socket.debug_output = STDERR #@debug_output
      do_helo(helodomain)
    end

    authenticate user, secret, authtype if user
    @started = true
  ensure
    unless @started
      # authentication failed, cancel connection.
      @socket.close if not @started and @socket and not @socket.closed?
      @socket = nil
    end
  end

  def do_helo(helodomain)
    begin
      if @esmtp
        ehlo helodomain
      else
        helo helodomain
      end
    rescue Net::ProtocolError
      if @esmtp
        @esmtp = false
        @error_occured = false
        retry
      end
      raise
    end
  end

  def starttls
    getok('STARTTLS') rescue return false
    return true
  end

  def quit
    begin
      getok('QUIT')
    rescue EOFError, OpenSSL::SSL::SSLError
    end
  end
end

config/environment.rb

(add after everything else)

    require “smtp_tls”

    ActionMailer::Base.smtp_settings = {
    :address => “smtp.gmail.com”,
    :port => 587,
    :authentication => :plain,
    :user_name => “[email protected]”,
    :password => ’someonesPassword’
    }

Use ActionMailer as normal.

Getting “Must issue a STARTTLS command first” when trying to send email

4 Answers

lib/smtp_tls.rb

config/environment.rb