Orders are not displaying in admin on Opencart (authorize.net & v1.5.5.1)

0
votes

My team and I are trying to finalize an e-commerce build and we've run into a snag with our order processing on Opencart v1.5.5.1.

We're currently using authoize.net as our payment gateway. The orders are being processed (reflected on both the test credit card and the authorize.net transaction gateway)

However, when the order is placed it automatically is sent to the 'missing orders' variable under orders rather than your normal 'pending' status.

We can go in and manually change over the orders, but that's not going to fly with the client. The goal is to have these automatically display as 'pending'. Apparently, this is a common problem with opencart and authorize.net (see http://forum.opencart.com/viewtopic.php?f=20&t=79388&p=347416#p347416) but their suggested solution isn't doing the trick.

Has anyone else encountered this problem for Opencart 1.5.5.1 and how did you get around it?

4
opencarte-commerceauthorize.net

4 Answers

1
votes

I guess the problem is within the configuration of the authorize.net payment gateway. Did You set the order status within administration of the authorize.net payment gateway correctly?

authorize.net administration

Default status is Canceled (which is weird) so set it to Pending. After the payment was successfully processed this order status is used (see catalog/controller/payment/authorize_aim.php at lines 136-166).

0
votes

I've had the same error for a while now. I re-uploaded the following files and it worked for me.

Sounds like your file needs updating in

CODE: SELECT ALL catalog/controller/account/login.php And I would also upload a fresh

CODE: SELECT ALL catalog/model/account/customer.php

0
votes

This is actually a very easy fix. All you need to do is goto your settings of your OpenCart Authorize.net mod and enter a MD5 Hash. Copy that go to authorize.net account click on settings next to where you find get API transaction key there is a link to update MD5 Hash. Click on that; paste the MD5 hash you copied from opencart and save.

0
votes

You could manually add the statuses back in System/Localisation/Order Statuses.