Crystal report Error in Hosting server of Plesk

Question

I am using vs2008[asp.net,c#] and sql sever2008 to develop a web application.

Where I created a Crystal Report but its generating error on hosting server. Locally its executing perfectly.

Error Message:

Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.

Line 45: ReportDocument cryRpt = new ReportDocument(); Exception Details: CrystalDecisions.CrystalReports.Engine.LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime.

Please help me!

Answer 1

Either you did not install the same version of the runtime on the server as you used to design the report, or you are trying to deploy to a 64-bit server. The Crystal for VS2008 must run in 32-bit mode (even the 64-bit package).

If your web server is 64-bit, follow the advise in the linked article (build as x86 and run App Pool as 32-bit).

Alternately, upgrade to VS2010 or 2012.