Photoshop CS6 Image Import

1
votes

Could not place the document ‘GeniusButton_1only_.png’ because the file-format module cannot parse the file. I need to know how to fix this problem I can import pictures fine if they are saved from the internet but when I pull them off of my iPhone and try to edit them with Photoshop I get that error. I'm on Mac dragging the image from my desktop into Photoshop it worked fine before until now.

1
imageimportphotoshop
what are you trying to do? What steps did you go through which don't seem to work? Import to what, Photoshop, a program you made? What does the iphone have to do with this? What is 'GeniusButton_1only_.png?' what is the file-format module? Why can't it parse the file? I have no idea what you are asking, I assume others are also confused, please elaborate further, or no one will help you, simply because they don't understand how to help... – user451498
That image is a iPhone,iPod,iPad image for the music player. I drag and drop into photoshop and I get that error I right click the image and choose open with photoshop and I get that error. If I knew what the iPhone had to do with this I wouldn't be asking for help. – D3ATH
do you mean cover art? – user451498
also, is this related to programming? – user451498
By the way, it's not a problem, we all need to learn somehow, everyone just wants to help... – user451498

1 Answers

1
votes

It looks like your image is not working with photoshop

However, you say it works fine with the Mac OS X image viewing software, Preview...

Therefore, we can make the following assumptions:

  • The image is not corrupt, (except to Photoshop, but that's okay because that is one program, not all of them)
  • Photoshop, in this situation is not working with this particular image file...

Now, if Photoshop is refusing to work with one particular image the best solution is to make a new one with the same content. That's easy:

I looked up how to duplicate an image/change the format in preview and found this:

http://osxdaily.com/2012/08/29/save-images-as-gif-other-formats-preview-mac-os-x/

To summarize: File->Save As

You can either go with a PNG or Photoshop format which I think I spotted there...

Hope this helps, and sorry if I insulted you in any way, I just wanted to help... I did not want to judge you in any way

Anyway good luck

-- Luke