MODX not sending emails

Question

I'm using modMail class to send custom emails. I have followed the guidelines on MODX site and used the following code which I placed in a snippet:

$message = $modx->getChunk('myEmailTemplate');

$modx->getService('mail', 'mail.modPHPMailer');
$modx->mail->set(modMail::MAIL_BODY,$message);
$modx->mail->set(modMail::MAIL_FROM,'[email protected]');
$modx->mail->set(modMail::MAIL_FROM_NAME,'Johnny Tester');
$modx->mail->set(modMail::MAIL_SUBJECT,'Check out my new email template!');
$modx->mail->address('to','[email protected]');
$modx->mail->address('reply-to','[email protected]');
$modx->mail->setHTML(true);
if (!$modx->mail->send()) {
    $modx->log(modX::LOG_LEVEL_ERROR,'An error occurred while trying to send the email: '.$modx->mail->mailer->ErrorInfo);
}
$modx->mail->reset();

The snippet has been modified to contain message from custom chunk as well as email addresses have been replaced with the correct ones. The snippet sent email once and never again. I have no idea what causes such behavior which prevents it from sending emails.

I have read that using the reset function $modx->mail->reset(); resets email fields and allows the email to be sent again yet I have a feeling that it causes problem here.

The snippet is called uncached on the page [[!email]]

Does anyone have an idea why the emails are not being sent, even though it worked once?

Sean Kimball Sean Kimball · Accepted Answer · 2013-02-22T22:48:50

if there is an error in your chunk or in processing your chunk, modx is never going to get to thepoint where it logs an error. try something like:

if (!$modx->mail->send()) {
    $modx->log(modX::LOG_LEVEL_ERROR,'An error occurred while trying to send the email: '.$modx->mail->mailer->ErrorInfo);
}else{
 $modx->log(modX::LOG_LEVEL_ERROR,'This mail was sent: '.$message);
}

to see if it logs something. but otherwise what you have there is exactly correct - try to take the $message variable out and send just a string. if it sent mail once, then something else must be wrong. I'd start looking at mail server logs, headers, spam [gmail??] etc.

MODX not sending emails

1 Answers