CRM 2011 Localization rendering issue

1
votes

In CRM 2011, after activating a language different from English and then click on some drop-down menu the page is not rendered correctly - see the image. This is with Bulgarian language, I have reports that the same issue occurs with French also.

Any suggestions about what the problem is or how to fix this?

enter image description here

2
dynamics-crm-2011
Have you got it under control or does the issue remain? – user1672517
What's the roll-up? On-line/on-premise? Does it work with English? What is the base chosen language? More info, please. :) – user1672517
On-premise, roll-up 6. The base language is English - works fine. But when the user switch the language - you can see the image. From the CRM forums, someone told me that this happens also with French. – dmateev
This has happened suddenly in the production server, no customizations were made recently. I have removed all customizations and reinstalled the language packs - the issue remains. – dmateev
Another attempt - on a test server, fresh install, I have deployed our customizations and language packs and it works fine. But I cannot reinstall the production server. – dmateev

2 Answers

1
votes

I can't reproduce the issue on my server so I'd guess it's a localized problem at your installation. You might be just of of luck and you'll have to reinstall the production environment.

I'd suggest that you create a shadow organization on the same server and copy over the data. For the users, there wont be any difference (seemingly).

1
votes

the issue depends on MUI pack rollup missing or not.

So you have to check if your server has the same rollup equals than your MUI pack rollup.

So if you have 3 languages after the base language, all these languages must have MUI pack rollup equals server rollup.

I hope you understand,

Alberto