1
votes

I recently bought a vps hosting account for my magento store beacause it was getting to big for the old host (20000+ products). I did not change the ns for the domain yet because i want to be sure that everything works properly before the 48 h propagation downtime.

Among the things i observed is that magento is not sending any email to my customers, i mean any, not even the reset password email.

I'm baffled about this problem because the setting are all in order ( like my old old host ).

Does the fact that i dident change the ns has something to do it ?

================== EDIT =====================

managed to get it to send an confirmation email to the customer but cant get it to send copy of the mail to the admin.

1
It could be anything. You should look at the error logs and check the mail server configuration. I can't believe that the system is an exact mirror of your old one.Fabian Schmengler
judt did a quick check and evert thing seams to be in order, does the fact that i dident change the ns has something to do it ?Rasvan
Please post: Operating system, MTA, target service (if any standard like gmail, AOL, etc.), did you try different services, does sending from other applications/scripts work, do you have console accessdualed
Does your new host have sendmail enabled? Turn on logging and see if there are any exceptions being thrown in /var/log/system.log. Also, you can decrease the TTL on your DNS setting now which will eliminate the propagation downtime when you do migrate the DNS settings.Roscius
dualed CENTOS 5.9 x86_64 kvm ; sendmail , yap a have console accesRasvan

1 Answers

0
votes

yes, if your name server wasn't changed your MX records won't match. your emails are being discarded by your web host or something else in between because they are spam worthy until your MX records match.