Error -Installing user interface update for SDL Tridion 2011SP1

Question

I am installing user interface update for SDL Tridion 2011SP1.When I make below entry in the cd_storage_conf.xml file

<Wrapper Name="SessionWrapper">
<Timeout>120000</Timeout>
<Storage Type="persistence" Id="db-session-staging" dialect="MSSQL"
Class="com.tridion.storage.persistence.JPADAOFactory">
<Pool Type="jdbc" Size="5" MonitorInterval="60"
IdleTimeout="120" CheckoutTimeout="120" />
<DataSource Class="com.microsoft.sqlserver.jdbc.SQLServerDataSource">
<Property Name="serverName" Value="XYZ" />
<Property Name="portNumber" Value="123" />
<Property Name="databaseName" Value="XYZ" />
<Property Name="user" Value="TridionBrokerUser" />
<Property Name="password" Value="xyz" />
</DataSource>
</Storage>
</Wrapper>

It is throwing below error.

NOTE: - Some time such error comes due to expiration of licence so I checked the licence file it is not expired anyway.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: Java.Lang.Throwable: Could not initialize class com.tridion.storage.StorageManagerFactory Some Java classes or interfaces could not be found or loaded

The most typical reasons for this problem are:

you forgot to configure a classpath

a jarfile, zipfile, or directory is missing from your classpath

you have a typo in one of your classpath entries

a jarfile required by one of your classes is missing from your classpath

a jarfile on your classpath is out-of-date and does not contain some new classes

============================================================

com.tridion.web.jsp.tag.BinaryLinkHandler com.tridion.preview.web.BinaryContentFilter com.tridion.web.jsp.ResponseWrapper com.tridion.web.jsp.tag.TaxonomyHandler com.tridion.webservices.odata.ODataPublicationMappingFilter com.tridion.storage.StorageManagerFactory com.tridion.web.jsp.JSPProcessor [Ljavax.servlet.http.Cookie; com.tridion.marketingsolution.profilesync.Handler com.tridion.webservices.odata.ODataContextListener com.tridion.web.jsp.tag.ComponentPresentationHandler com.tridion.web.jsp.tag.IncrementKeyHandler com.tridion.web.jsp.tag.TargetGroupHandler com.tridion.preview.web.PageContentFilter com.tridion.web.jsp.tag.ConditionHandler com.tridion.ambientdata.web.AmbientDataServletFilter com.tridion.web.jsp.tag.ComponentLinkHandler com.tridion.web.jsp.JSPXSLTProcessor com.tridion.web.jsp.tag.ConditionsHandler com.tridion.web.jsp.tag.DynamicComponentLinkHandler com.tridion.web.jsp.tag.PageLinkHandler javax.servlet.http.Cookie com.tridion.webservices.security.authentication.OAuth2AccessTokenHandler javax.servlet.ServletResponse com.tridion.web.jsp.tag.LinkBaseHandler javax.servlet.http.HttpServletResponse javax.servlet.ServletRequest javax.servlet.http.HttpServletRequest

Please help me in this regard as soon as possible.

The error indicates you are missing some jar files. Did you also copy sqljdbc jar file as well. — Ram G
Did you check the rest of the jars are copied and you have the correct config ? When are you getting this error, as soon as you hit the preview URL (OR) when you try to edit using UI? — Ram G
when i hit the HTTPUpload.aspx in my deployer website,it throws this error. — Ram Saurabh
Hi Ram. Did you Set that tag under Storages/Wrappers? Did you turn on Tridion debug logging in your WebApp? Do you see any strange stack-trace in your logs? Did you also added the required jars: cd_preview_ambient.jar, cd_preview_web.jar, cd_session.jar, cd_preview_webservice.jar, footprint_cartridge.jar, se_ambientpreview.jar and hsqldb.jar? If you remove that configuration setting is your WebApp working? — Daniel Neagu
Thanks Ram G and Sea_guil for your quick comments.May be I was missing any configuration steps so i reinstalled the UI again now this error has been resolved. — Ram Saurabh

Jeremy Grand-Scrutton Jeremy Grand-Scrutton · Accepted Answer · 2012-10-23T08:21:34

As the message states, you're missing some jars somewhere. For a complete picture of what's needed for each CD role, you can read the CD JAR file reference on LiveContent.

Error -Installing user interface update for SDL Tridion 2011SP1

2 Answers