Facebook sharer.php requires multiple Share Link button clicks or a cache refresh to successfully submit

0
votes

Description:

This problem began sometime around Thursday October 4, 2012.

HTTP trace shows response code 500 - Internal Server Error from www.facebook.com/ajax/sharer/submit_page/.

Repeated button clicks sometimes clear the problem, otherwise a cache refresh using developers.facebook.com/tools/debug for the shared URL is required.

We use the following "flavor" of sharer.php:

http://www.facebook.com/sharer/sharer.php?s=100&p[medium]=103&p[url]=url&p[images][0]=imageUrl&p[summary]=summaryText&p[title]=titleText

Example shortened share links:

You can tweak the value of the p[url]=url ta_pid querystring parameter to bust the FB cache.

Expected Behavior

  • Share This Link page is displayed.
  • Click Share Link button.
  • Link is shared to your Facebook timeline.

Actual Behavior

  • Share This Link page is displayed.
  • Click Share Link button.
  • Nothing visible happens.
  • HTTP trace shows response code 500 - Internal Server Error from www.facebook.com/ajax/sharer/submit_page/.
  • Repeated Share Link button clicks sometimes cause link to share successfully.
  • After a cache refresh using developers.facebook.com/tools/debug for the shared URL -- p[url] -- clicking the Share Link button will cause link to share successfully.
1
facebooksharefacebook-sharer
It appears that Facebook has fixed this problem after escalation through multiple channels. I will close out the question tomorrow if the problem does not reappear. – Shawn Searcy

1 Answers

0
votes

It appears that Facebook has fixed this problem after escalation through multiple channels.