Viewing report in CRM 2011 hyperlinks don't work

Question

I have a RDL file containing a fairly simple report, which in turn has to be deployed to CRM 2011.

The report itself works perfectly, showing data as expected; it's supposed to work on-Premise only, so it leverages direct SQL access to Filtered Views in order to fetch data.

When I tried to insert hyperlinks aiming to let users quickly open records, I found out that they apparently work as they are supposed to when I preview the report, but upon deployment on CRM they are being stripped of the "active" part, and all I'm left with is a colored line of text. I receive no errors and the report itself keeps working perfectly.

I referenced this link to build the "active" text -> CRM report drill-through action, basically leveragin the "Action" property of a textbox, and the CRM_URL parameter, like this:

This goes inside Text Box properties -> Action -> "Go to URL"

=Iif(IsNothing(Parameters!CRM_URL.Value), 
    "", 
    Parameters!CRM_URL.Value + 
        "?ID={" + Fields!id.Value.ToString() + 
        "}&LogicalName=myEntitySchemaName")

I tried scavenging Google but it feels like either no one did encounter the same problem or the solution is so trivial no one wrote anything about it.

Anyone had this problem before and knows how to face it ?

UPDATE After having fiddled more with the code

The expression I'm trying to use as "go to url" action is actually evaluated correctly. If I copy-paste it as content expression for the textbox I can see the full URL (which, in turn, when copy-pasted in a browser opens the record as expected).

Another (maybe not) useful information to add is that our environment is running CRM 2011 UR3

The last bit of your comment feels like it's very related. What happens if you place just Fields!id.Value as the Text of the TextBox? Does it output the ID you expect? — Jeroen
Yikes, that's one weird problem then. You should consider adding that last comment to the question by editing it, that's quite relevant info. I'm sorry though I don't have an answer for you. — Jeroen

Mehmet Ozdemir Mehmet Ozdemir · Accepted Answer · 2012-12-03T06:03:35

I had this exact same issue. To resolve place the URL in Action | Go To URL on the PLACEHOLDER control not the textbox.

I found if I used the textbox, the custom report would preview fine in Visual Studio and Reporting Services, but as soon as I uploaded the RDL to CRM the URL would silently get ignored.

Placing the URL on the placeholder fixes this (well for me it did).

Viewing report in CRM 2011 hyperlinks don't work

2 Answers